Insurance Information

Periodontist Accepting Insurance Santa Cruz, Morgan Hill, San Jose CA

dental insurance as a key on a keyboard

Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on the information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time-consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.

Further, most dental insurance policies are limited and often only pay for a portion of the procedure(s) that may need to be done.

As a courtesy to our patients, we file insurance claims. To submit an accurate claim, it is important we have your most current insurance information on file. Please inform us of any changes in your coverage so that we may keep your co-payments as low as possible and help you receive the periodontal care and attention you deserve.

Please note, that many insurance companies do not provide fees until after treatment is completed. It is sometimes difficult to accurately estimate your insurance co-payment before treatment is rendered. Upon receipt of an insurance payment, any balance due is billed to you. A refund is issued when you have a credit balance.

An Explanation of Dental Benefits

It is our perception that the term dental insurance is often misleading. What is commonly known as dental insurance can more accurately be termed dental benefits. In general, dental benefits are not intended to pay for all treatments. Rather, dental benefits assist with treatment costs. This explains why most benefits plans cover a percentage of each procedure and limit patients to an annual maximum. Individual dental benefits providers establish their own criteria for coverage and percentage paid.

Private & Group Insurance

As a courtesy to our patients with medical and/or dental benefit plans, we will submit necessary claim forms, receipts, and other information to your insurance company.

Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.